The mission is to use Information, Communication and Technology (ICT) to improve the lives and chances of excluded communities and the places where they live.
It has the following 3 themes
1. ICT training
Provides a range of training from Digital inclusion at Entry level 1 to higher level vocational training, through our network of 3rd sector Microsoft Academies and UK Online centres.
Facilitating groups of people to work together on real problems, focusing on learning and actually implementing solutions.
2. Social Enterprise
Intermediate Labour Market
This is a social enterprise which provides jobs and work placements for ICT Apprentices and others with appropriate skills.
It provides technical support for voluntary organisations and SMEs in the Black Country, ensuring hardware and software is upgraded to enable most effective use of new technology to achieve their business objectives.
Services will include:
Affordable service contracts for V.S.Os
Help desk support
ICT Audits and advice on systems, hardware, and software
Support with ordering and installing software including Microsoft offers.
Advice and support on ordering hardware and its installation
Network set up and administration
Advice on disposable of redundant hardware through recycling
Information Advice and Guidance
3. Digital Inclusion
Access to recycled computers.
Advice on affordable connectivity options / possible service provision.
Home support for learners.
Engagement through local Community Access points.
Promotion of ICT as a gateway to employability, good health and community.